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UDS Enterprise & Europ Assistance Case Study

UDS Enterprise deployment in Europ Assistance Spain aroused the interest of Relación Cliente Magazine, a reference publication for the Call Center industry. This month's edition includes a case sty...
READ MORE 2015-12-18 https://www.udsenterprise.com UDS Enterprise TeamUDS Enterprise & Europ Assistance Case Study

VDI in Call Center, Windows virtual desktops & XenServer Dundee

Desktop virtualization in Call Center environments, the suitability of Windows virtual desktops regarding the type of user and the availability of the first version of Citrix XenServer Dundee have ...
READ MORE 2015-05-18 https://www.udsenterprise.com UDS Enterprise TeamVDI in Call Center,  Windows virtual desktops & XenServer Dundee

VDI in Call Center environments II

A couple of days ago we talked in our blog about the special features of workplaces in Call Center environments and, as we told you, today we are going to explain why desktop virtualization, and in...
READ MORE 2015-05-08 https://www.udsenterprise.com UDS Enterprise TeamVDI in Call Center environments II

VDI in Call Center environments I

The particular features of the Call Center workstation environments are positioning desktop virtualization as the ideal solution to manage and administer this kind of platforms. Before talking abou...
READ MORE 2015-05-06 https://www.udsenterprise.com UDS Enterprise TeamVDI in Call Center environments I