The spirit of innovation of Carlos III University of Madrid (UC3M) is reflected in its bet on new technologies to improve the service provided to students, teachers and administrative staff. This educational center has always been at the forefront of new trends, so they were early adopters of desktop virtualization in 2012.
UC3M relied on UDS Enterprise connection broker from the very beginning to deploy and administer VDI lifecycle. One of te main reasons they opted for this software was the flexibility it provides to the infrastructure, since it enables to use multiple hypervisors, authenticators and connection protocols, explained Alfonso J. Puebla, Coordinator of Technical Unit of Learning Areas at UC3M.
This flexibility allowed them to choose those components that best fit their needs for their VDI deployment. The university provides everyday students, teaching and administrative staff with Windows and Linux virtual desktops authenticated through OpenLDAP and managed by UDS Enterprise on VMware vSphere hypervisor, using RDP connection protocol. Users access desktops via web browser using PCs and laptops to get the resources they require daily.
"UDS Enterprise is really perfect for us", said Puebla. That's why this university every year relies on this solution, that among other things, "stands out for an optimal user experience", stated the Coordinator.
Their firm commitment to this technology allowed them to perfectly adapt to the health measures necessary to deal with the Covid-19 pandemic, both during the months of lockdown and when the return to classrooms was considered within the so-called "new normality". All the details of how UDS Enterprise helped them successfully solve the new educational scenario are gathered in this post.
UC3M is one of many educational centers that have used UDS Enterprise software for years to manage their virtual desktops platforms. Read our case studies to learn about other universities' experience with UDS Enterprise.